We know you have choices, Thank You for choosing Luxury Hair Group. Renowned for our high caliber style, innovative techniques, undetectable results and diverse menu of services. We value our reputation as Florida’s premier hair extension salon and look forward to your arrival.
As professionals with over twenty-years of experience, knowledge and expertise – Exceeding your expectations is our goal – Assuring your satisfaction is our objective – Healthy hair is our first priority. Our qualified staff of licensed professionals only utilize the most technologically advanced methods of application, sought after and enjoyed internationally. Our techniques are culturally diverse & work beautifully on all hair types. Our proprietary, patent worthy installations incorporate high quality – 100% human hair & unique attachment processes to ensure you the most natural looking, comfortable, long lasting results.
Team Members
What sets Luxury Hair Group apart is our team commitment to your overall experience. Our reputable stylist possess a culmination of New York City flair – Los Angeles passion & Miami fusion; this has branded Jacqueline Jones and her elite team of service savvy talent as South Florida’s Premier Salon for Hair Extensions. Each team member must have a minimum of 6 years experience, exhibit knowledge in all areas of service, perform application demonstrations and meet LHG strict standards prior to being considered for a position on our team.
Consultations
Consultations present an excellent opportunity for us to become acquainted prior to you receiving any hair installation service, this helps us to insure you are provided with the most natural looking results. During this time, we will obtain the necessary information for custom color matching and texture blending. We will disclose the pros & cons of each method and together we will determine the best possible choice for You. We tailor our techniques to suit your hair type, budget, facial features, lifestyle and expectations. All services are performed privately amidst a menagerie of amenities. For your convenience, E-CONSULTATIONS are available via Face Time or Skype for out of state/country clients. Please call for specific details. Consultations are by appointment only.
Appointments
Hair Extension services are considered special orders. Every moment is planned and scheduled accordingly to meet your specific request. To reserve your appointment a 50% service retainer & credit card must be left on file for all clients, new and existing. Being on time for your appointment is greatly appreciated so that you may receive the full Luxury experience. Arriving late will lessen your application time and overall experience. If you will be more than 10 minutes late, please contact us immediately and we will do our absolute best to accommodate you. Appointments are limited, we recommend that you schedule at least 2-3 weeks in advance to ensure your desired date and time.
Gratuity
A show of appreciation for quality service is a gesture most appreciated. Tipping is left to the discretion of our clients. We are sincerely grateful for any gesture of gratitude. 20% is the customary practice.
Hours of Operation
All services are rendered privately – by appointment. Hours of operation may vary daily according to scheduling and availability. Please call for additional info.
Cancellation Policy
We reserve a specific amount of time especially for you. Missed appointments and last minute cancellations cause scheduling conflicts, makes it impossible to schedule other clients on short notice and inhibits our ability to maintain business.
- Appointments for the removal and re-application of hair weaves or extensions or – any service requiring more than 2 hours of service time – require a service deposit due at the time of scheduling for appointments scheduled more than one week in advanced.
- Pre-scheduled appointments booked and held for more than 2 weeks in advance require a 50% service retainer (non-refundable if cancelled or rescheduled).
- A 24-hour cancellation notice is required for styling service appointments. Please Call to cancel. Due to spam, Email or texting your intent to cancel are not acceptable. Please call the salon within the allotted time frame to avoid a service charge.
Pricing
Hair extension prices vary greatly & depend upon the desired technique, quality of hair, color, length, density, texture and specific needs & customization requirements of each individual. Exact pricing will only be disclosed with consultation. We are unable to provide pricing estimates via phone.
Methods of Payment
Full Payment is required when service is rendered. We graciously accept all major credit & debit cards & cash.
Referrals
The greatest form of compliment you can give is the referral of your family members, friends or someone in need. We appreciate your generous referrals and would like to show our appreciation by rewarding you with a $20.00 service credit for every referral you send our way; good towards your next hair weave or hair extension installation. Each person you refer will receive 10% off their first styling service. Be sure to pick up a few referral cards today. ***redeem one per visit. May not be combined with any other promotions.
Hair
Only the highest quality, 100% human cuticle correct, virgin hair is utilized for easier styling, maintenance & care. Although more expensive, the chances of tangling or excessive shedding is greatly diminished. Due to the distinct nature of virgin hair, there will be natural variances in texture, quality & color. There may also be strands of gray hair present, this is completely normal characteristic and indicator of REAL virgin hair. We will always do our absolute best to blend your natural hair texture & color as closely as Mother Nature permits. Hair orders must be fully paid via cash or check only prior to ordering. Checks must clear prior to hair being ordered.
Removal
Our removal processes will never compromises the integrity of your natural hair. Removal is simple and relatively fast – No tools or harsh removers required. Hair Additions of any type should be applied and removed by an adequately trained, licensed professional. Attempting a removal by you or any other unqualified individual may result in serious damage to your natural hair as well as the extensions. Removal is provided at an hourly rate of $50 – $100… depending on the length of time kept in & condition of new growth. Exceeding the recommended wear time will increase the removal rate.
Refunds
Our work is unparalleled. It is a rarity that anyone is ever dissatisfied. Should this be the case – please notify us within a reasonable time (10 days) and we will do our absolute best to provide reconciliation at the stylist’s discretion & scheduling terms. Cash or credit refunds are prohibited.
Privacy Policy
We respect and adore our clients and we value your right to privacy. You can feel confident that we are committed to protecting any information obtained. We maintain a strict Privacy Policy – we never discuss any information with third parties. Due to our strict confidentiality policy photos of high profile clients are not viewable.
Regulations
Insurance regulations stipulate that children and guest are prohibited in the styling quarters unless receiving services. No exceptions. Pets are prohibited on the premises – No Exceptions.